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FAQ
Frequently Asked Questions
Last Updated: 8/17/2025
Click on each item to open the answer.
What type of payments do you accept?
Paypal (which includes; credit, debit, Google Pay) and Zelle.
Why is shipping so expensive?
Each item is shipped in the appropriate box/padded envelope to ensure the product arrives to you in it’s correct condition. All prices for shipping is what I am being charged from USPS. No extra cost is being added. Ink (for the label), paper (for the label), tape (for the box) and gas (dropping the item off at the Post Office) are all included.
What is the standard handling time?
In-stock products will be mailed within 24 hours of orders being processed. Holidays excluded.
Backordered items are usually shipped within 1 week, unless otherwise communicated.
Do you take returns?
If you are absolutely not satisfied with the product and it doesn’t meet your expectations, a partial refund (product cost – minus shipping cost) can be provided. This MUST be initiated within 7 days of the item being delivered! (Verified via tracking).
My product was damaged in shipping!
All items are inspected thoroughly for satisfaction before shipping. If the part is not fitting as intended, send a message through the ‘Contact’ section and attach pictures of misalignment and we will resolve the issue.
Does my item have a warranty?
Yes! All items come with a ‘3 Year Warranty’.
Max of 2. 1st replacement will ship free of charge. 2nd replacement will cost shipping fees before being sent.
My item broke, how do I file a ‘Warranty Claim’?
Go to the ‘Contact’ page, fill out the form, select ‘Warranty’, attach a picture of your broken product [VERY important!]. Once we verify the purchase and picture, we will send out a new item (the same exact item) to the address listed on file.